Oswald Companies Shows True HITECH Customer Focused Leadership

We have been highly critical of brokers in general and their approach (or in many case lack thereof) to HITECH but I found one today in the Oswald Companies from Cleveland that gets the 5 Star award for their proactive leadership and communication on HIPAA Hitech.

First go to their homepage an you can see the issue prominently displayed. Then there is a link for a detailed overview for clients and another outlining the firm’s responsibility as a business associate.

In fact Oswald has chosen ZixCorp – our email encryption partner for RadarMail 360 – on their own and does a great job communicating it here as well. They even have a staff member assigned for questions.

This type of clear, concise and easy to access (nothing is more than one link away) shows a real commitment to their customers and I suspect many of their prospects will feel the same way.

If you are a broker reading this why aren’t you showing this type of commitment to compliance and your client’s personal information?

If I were the Oswald team I would be loving the smell of BOR’s in the air.

Congratulations to  CEO Marc Byrnes and his team. Happy hunting!

PS – I have to admit that Marc is an old college friend but I knew nothing of Oswald’s great work here until finding it on Google.

Explore posts in the same categories: brokers, Business, Employee Benefits, Healthcare, Healthcare Insurers, Healthcare Reform

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